like97 Privacy Policy – How We Handle Your Personal Data

1 Introduction

like97 operates an online gaming platform accessible at like97.app. This Privacy Policy describes how like97 collects, processes, stores and protects the personal information of users who register accounts, make PKR deposits and withdrawals, place bets or otherwise interact with the platform.

By creating a like97 account or using the platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read alongside the like97 Terms and Conditions, which govern the overall use of the platform.

This policy applies to all like97 users including Pakistani players accessing the platform via JazzCash, Easypaisa, Raast, bank transfer and other PKR payment methods.

2 What Information We Collect

like97 collects information in several categories. The specific data collected depends on how you interact with the platform:

Account Registration Data: When you create a like97 account, you provide your full name, date of birth, phone number or email address and a chosen password. This information is necessary to create and verify your account and to confirm that you meet the 18+ age requirement.

Identity Verification Data: For withdrawals above certain PKR thresholds or when required by our security processes, we may request a copy of your CNIC (Computerised National Identity Card) or other government-issued identification document. This data is used only for identity verification and is stored securely.

Financial and Transaction Data: like97 records your deposit and withdrawal history in PKR, the payment methods used (such as your registered JazzCash mobile number or bank account details), transaction amounts and timestamps. Full card numbers and mobile wallet PINs are not stored by like97 — these are handled by the respective payment providers.

Gaming Activity Data: like97 records your betting and gaming activity including bets placed, games played, stakes, outcomes and bonus usage. This data is used for account management, dispute resolution and responsible gaming monitoring.

Device and Technical Data: When you access like97 through a browser or mobile device, we automatically collect technical information including your IP address, device type, operating system, browser version and session timestamps. This is used for security monitoring and platform performance.

Communications Data: If you contact like97 support, the content of those communications is retained for a period to allow follow-up and for quality monitoring purposes.

3 How We Collect Your Information

like97 collects your personal information through the following means:

• Directly from you — through account registration forms, deposit and withdrawal requests, support contact and any profile updates you make in your account settings.
• Automatically via the platform — through server logs, session tracking and standard web technologies when you browse or use like97.
• From payment providers — when you initiate a JazzCash, Easypaisa or bank transfer, like97 receives transaction confirmation data from the payment provider confirming the amount, currency and your registered payment identifier.
• From identity verification services — if like97 uses a third-party verification service to confirm the authenticity of identity documents, that service may return a verification result to like97 alongside limited document summary data.

4 How We Use Your Information

like97 uses the personal information we hold for the following purposes:

like97 does not use your personal data for automated decision-making that produces significant legal effects without human oversight. If any automated process affects your account — for example a security flag — you can contact support to request a human review.

5 Payment Data and PKR Transactions

Given that like97 handles real-money PKR transactions, payment data security is treated as a priority. Here is specifically how like97 handles your financial information:

JazzCash and Easypaisa: When you deposit or withdraw via JazzCash or Easypaisa, like97 processes your registered mobile number and the transaction reference. Your mobile wallet PIN is entered directly on the JazzCash or Easypaisa side of the transaction and is never seen or stored by like97.

Bank Transfers and Raast: For bank transfers, like97 records your account number and bank name for the purpose of processing your withdrawal to the correct destination. This information is stored securely and used only for transaction processing.

Debit and Credit Cards: Card payments on like97 are processed through a payment gateway. like97 does not store full card numbers, CVV codes or expiry dates. The payment gateway handles card data under its own security standards.

6 Sharing and Disclosure of Your Data

like97 does not sell your personal data. We may share limited information with the following categories of parties, and only for the purposes described:

• Payment providers — JazzCash, Easypaisa, Raast, banks and card processors receive the transaction data necessary to process your PKR deposits and withdrawals.
• Identity verification services — where we use a third-party service to confirm document authenticity, your verification data is shared with that service for that specific purpose.
• Technology and infrastructure providers — like97 uses hosting, database and security services from technology providers. These providers process data on like97's behalf under confidentiality obligations and are not permitted to use your data for their own purposes.
• Game providers — certain casino and sports betting games are provided by third-party game studios. When you play these games, your username, stake and game outcome may be shared with the provider to operate the game and settle results correctly.
• Legal obligations — like97 will disclose personal data if required to do so by a valid legal process, court order, or where disclosure is necessary to prevent fraud, protect the security of the platform or protect the rights of users.

In all cases where like97 shares data with third parties, we do so under agreements that require appropriate handling and restrict use to the stated purpose.

7 Cookies and Tracking Technologies

like97 uses cookies and similar technologies on the platform. Cookies are small text files stored on your device that help the platform remember your session, preferences and certain settings between visits.

Essential cookies are required for the platform to function correctly. They maintain your login session, remember your language preference and ensure the security of your interaction with the platform. These cannot be disabled without breaking core platform functionality.

Analytics cookies help like97 understand how the platform is used — which pages are visited, how long sessions last and where errors occur. This data is aggregated and does not identify you individually. It is used solely to improve the platform.

Preference cookies remember settings you have chosen, such as odds format or notification preferences, so you don't need to reconfigure them on each visit.

You can control cookie settings through your browser. Blocking all cookies will prevent the platform from maintaining your login session and may affect other essential functionality. Most browsers provide granular options to block third-party cookies while allowing first-party session cookies.

8 How Long We Keep Your Data

like97 retains your personal data for as long as your account is active and for a period thereafter as required to meet legal, financial and operational obligations. Specific retention guidelines include:

• Account data — retained for the duration of the account and for a defined period following account closure, to allow resolution of any outstanding disputes or regulatory queries.
• Transaction records — PKR deposit and withdrawal records are retained for an extended period consistent with standard financial record-keeping requirements.
• Identity verification documents — retained for the period required to satisfy verification obligations and then securely deleted.
• Gaming activity logs — retained for a period sufficient to resolve potential disputes about bet settlement and to support responsible gaming monitoring. Aggregated, anonymised data may be retained indefinitely for platform analytics.
• Support communications — retained for a reasonable period to allow follow-up and quality review, then deleted.

When data is no longer required, like97 deletes or anonymises it so it can no longer be linked to you as an individual.

9 How We Protect Your Information

like97 implements a range of technical and organisational security measures to protect the personal data we hold:

• All data transmitted between your device and like97 is encrypted using TLS (Transport Layer Security), indicated by HTTPS in your browser address bar.
• Passwords are stored in hashed form — like97 staff cannot view your password and it is never stored in plain text.
• Access to personal data within like97's systems is restricted to staff who require it to perform their roles, and all access is logged.
• Payment processing for JazzCash, Easypaisa and card transactions uses established payment gateway infrastructure with its own security protocols.
• Regular security reviews are conducted on platform infrastructure and access controls.

No online system can guarantee absolute security against all possible threats. In the event of a data security incident that materially affects your personal information, like97 will notify affected users through your registered contact details as promptly as circumstances allow.

10 Your Data Rights

As a like97 user, you have the following rights regarding your personal data. To exercise any of these rights, contact the like97 support team through your account dashboard.

11 Minors and Under-18 Users

like97 is strictly an adult platform for users aged 18 and above. like97 does not knowingly collect personal data from individuals under the age of 18. If we become aware that an account belongs to a user under 18, the account will be closed immediately, any real-money balance will be handled in accordance with our Terms and Conditions, and the personal data involved will be deleted.

If you believe a minor has registered an account on like97, please contact our support team immediately so we can investigate and act accordingly.

12 Changes to This Privacy Policy

like97 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable practices, or for other operational reasons. When material changes are made, we will notify registered users through your account's registered contact method — this may be a notification within the platform or a message to your registered phone number or email address.

The updated Privacy Policy will be effective from the date it is published on this page. We recommend checking this page periodically so you are always aware of the current version. Continued use of like97 after an update is posted constitutes acceptance of the revised policy.

13 Contact and Privacy Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want to raise a concern about how like97 has handled your personal information, please contact our support team through the contact options in your account dashboard.

For general enquiries you may also reach us at the email address shown in the footer of the like97 website. This address is for display purposes and cannot receive automated form submissions.

For responsible gaming queries and self-exclusion requests, please visit the Responsible Gaming page which has the dedicated process for those requests.